SNAPSHOT
Employer: Brave Technology Co-Op
Location: K'emk'emeláy̓ (Vancouver, BC)
Employment Type: Full Time Permanent (up to 40 hours/week), flexible days and hours
Compensation Type: Salary, extended medical benefits, and four weeks/year paid vacation
Compensation range: $ 62,400 + cooperative shares
Role: Assembly Technician and Customer Success
About Us
Brave Technology Co-Op's mission is to end drug-related deaths. We build technology deeply rooted in community values. Harm reduction and economic justice permeate everything we do.
Position
This role is part of the “Devices” team that develops, deploys and supports Brave’s IoT products - Brave Buttons and Brave Sensors. This role will require a physical presence at Brave’s offices #308 - 877 East Hastings Street, but you are free to work from home or elsewhere when not required to be at the office.
Responsibilities
- Final assembly of IoT hardware components
- Configuration and quality assurance testing of hardware units
- Preventive maintenance checks and proactive client outreach
- Handling technical support queries from clients
- Collaborating with engineers to identify device failure modes and implement process improvements
- Participating in company-wide decision-making as a cooperative member
- Occasional site visits within the Lower Mainland (reimbursed per diem, transportation, and accommodation costs if required)
Skillsets
- Firmware, software development experience
- Attention to detail with a strong emphasis on quality
- Proficiency with SQL or willingness to learn for technical troubleshooting
- Proficiency with productivity tools (e.g., Microsoft Excel, Click Up)
- Experience with project or task management tools
- Technical education or hands-on experience with electronics
- Process-oriented with a focus on documentation
- Strong communication skills and customer-facing experience
- Autonomy in decision-making and ability to build consensus
- Valid driver's license (preferred)
- Ability to quickly learn and adapt to new technology
HOW TO APPLY
Submit your cover letter and resume/CV here.
NOTE: We are only able to consider applications from individuals in their personal capacity and interact with candidates directly. No agencies, please.
FAQs
- Job Posting Duration: Until June 7th, 2024
- Resume Gaps: Please apply, gaps are understood and respected.
- Meeting Requirements: Apply if your experience and skillsets are equivalent.
- Mission, Vision, Values: If our Core Values resonate, please apply.
- Response Timeline: Auto-response upon application receipt; shortlisted applicants contacted by June 14, 2024.
Acknowledgements
As uninvited guests on these lands, we acknowledge our privilege and the unjust benefits we've gained from systems of citizenship and colonization. We are grateful to the Indigenous, First Nations, Metis & Inuit, LGBTQ2SIA, BIPOC, Latinx, PWUD, Differently Abled, Neurodiverse, and unacceptably housed communities for their leadership, teaching, and patience in helping us unlearn ignorance, bias, and intolerance. We strive daily for an equitable world with people’s sovereignty, autonomy, and dignity are embedded in every aspect of our organization.
About Us
Brave Technology Co-op's mission is to end drug-related deaths.
We build technology deeply rooted in community values. Brave may be a tech company, but we're not a conventional one. Several unique qualities set us apart:
Harm Reduction Philosophy
Harm reduction permeates everything we do. We believe in the agency, rights, and dignity of people at risk of drug-related death, which informs not just what we create, but how we create it. Each of our products is co-designed with PWUD to ensure overdose detection is accessible to those most at risk.
Economic Justice and Community Accountability
We're founded on principles of economic justice and accountability, which is why we operate as a multi-stakeholder cooperative. The problem we're solving is bigger than any one of us can tackle alone. We believe credit belongs to those who do the work, use our tools, and provide financial support.
Where we are located
Our work spans Turtle Island, with headquarters on the unceded, stolen, ancestral territories of the Skwxwú7mesh (Squamish), xʷməθkwəy̓əm (Musqueam), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.
What we do
We're building a future where drug-related deaths, driven by social isolation, are eradicated.